Privacy Policy

Effective date: 30 October 2026
Last updated: 30 October 2026

Nilvida for Agricultural Development & Investment (“Nilvida”, “we”, “our”) is committed to protecting your privacy and handling Personal Data transparently.

Who we are & how to contact us
Official email: Contact us Page
24/7 Support (EG): +20 115 190 5929
Address:
• Egypt: 9th Floor, Bldg 1, Rd 270, New Maadi, Cairo, Egypt

1) Scope

This policy covers Personal Data collected via our websites (nilvida.com and related sub‑pages), contact forms, WhatsApp links, email communications, analytics tools, and during the performance of B2B supply contracts.

2) Data we collect

  • Identification & contact: name, company, title, email, phone, country, address.
  • Commercial & logistics: product interests, RFQs, POs/PIs, documents exchanged, shipment preferences (Incoterms), payment method.
  • Technical: device/browser info, IP, pages viewed, referral source, approximate geolocation.
  • Communications: messages via forms, email, or WhatsApp; call notes where applicable.
  • Cookies/online identifiers placed by us or service providers (see Cookies Policy).

3) Purposes & legal bases

We process data to:

  • Reply to inquiries/RFQs, issue quotations & contracts (performance of a contract or steps prior to it).
  • Fulfil orders & provide after‑sales support (performance of a contract).
  • Fraud prevention, security, and record‑keeping (legitimate interests / legal obligation).
  • Analytics and site improvement (legitimate interests).
  • Direct marketing to business contacts (legitimate interests) or with consent where required.

4) Sharing & international transfers

We may share Personal Data with:

  • Logistics partners (freight forwarders, shipping lines, warehouses, insurers), inspection bodies, banks or payment processors.
  • IT/service vendors (hosting, analytics, security).
  • Authorities where legally required.
    Data may be transferred and stored outside your country. Where required, we use appropriate safeguards (e.g., contractual clauses).

5) Retention

We keep data for as long as necessary for the purposes above: typically up to 7 years for contract and tax records; shorter for marketing or site logs unless extended for compliance or dispute resolution.

6) Your rights

Subject to applicable law, you may request access, correction, deletion, restrict/oppose processing, or withdraw marketing consent. To exercise rights, email through contact us page.

7) Security

We apply administrative, technical, and physical controls; restrict access to authorized staff; and use encryption where appropriate. No method is 100% secure; please take care when sharing data online.

8) Cookies & tracking

See our Cookies Policy for details about cookie categories, retention, and how to manage preferences through the consent banner/settings.

9) Third‑party links

Our site may link to third‑party websites. Their privacy practices are outside our control—please review their policies.

10) Changes

We may update this notice from time to time. The latest version is posted here with a new “Last updated” date.